Privacy Policy
1. Introduction
Ravi’s Repair Service respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
2. Information We Collect
We may collect the following types of information:
- Personal information such as your name, email address, phone number, and business details
- Information you provide when contacting us, requesting services, or making payments
- Technical information such as IP address, browser type, and website usage data
3. How We Use Your Information
Your information may be used to:
- Provide and manage our services
- Communicate with you regarding inquiries, services, or support
- Process payments and invoices
- Improve our services and website functionality
- Comply with legal or regulatory requirements
4. Data Sharing and Disclosure
We do not sell or rent your personal information. Your information may only be shared:
- With trusted service providers when necessary to deliver services
- To comply with legal obligations or lawful requests
- To protect our rights, property, or safety
5. Data Security & Handling
We take reasonable steps to protect your personal and business information using appropriate technical and organizational measures. While we strive to safeguard your data, no system can be guaranteed to be completely secure.
All website hosting services provided by Ravi’s Repair Service are hosted locally in Trinidad and Tobago. Client data is stored and processed within Trinidad and Tobago and is not intentionally transferred, stored, or hosted outside of the country.
6. Business Reporting & System Access
When providing business reporting, IT, or automation services, we may access systems or data strictly for service delivery. All data accessed is treated as confidential and used only for the agreed purpose.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website performance. You can choose to disable cookies through your browser settings.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and operational requirements. Requests can be made by contacting us directly.
10. Third-Party Links
Our website may contain links to third-party websites. Ravi’s Repair Service is not responsible for the privacy practices or content of those external sites.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Ravi’s Repair Service.